Guiding "AI-Powered Learning": A Scaffolded Approach to Organisational Trust
“While much attention is given to learning about AI, the greater lever for sustainable performance is using AI for learning.” This article explores how scaffolding, structured prompts, and peer learning can help people gradually build confidence and capability. The accompanying Institute Reflection connects these ideas to research on AI anxiety, autonomy, and critical reasoning, showing why organizations need to meet people where they are and create the conditions for readiness to develop.